Privacy Policy
Effective Date: July 9, 2026: The Old Sugar Mill (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our WordPress website, use our contact forms, purchase event tickets, or subscribe to our newsletter.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when interacting with our website. This includes:
- Contact & Inquiry Forms: When you submit a basic inquiry on our Contact page, or fill out the more detailed request forms on our Weddings or Venue pages, we collect personal details such as your name, email address, phone number, estimated event date, guest count, and any specific details you provide regarding your rental interests.
- Ticket Purchases: When you buy tickets for events held at The Old Sugar Mill through our website, we collect necessary transaction information, including your name, billing address, email address, and phone number. (Note: Payment processing details, like credit card numbers, are handled securely by our third-party payment processors and are not stored on our servers).
- Newsletter Subscription: If you sign up for our mailing list via our website subscription blocks, we collect your email address and any other voluntarily provided information (such as your name).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to Inquiries: To review and process your requests for venue rentals, weddings, or general questions, and to follow up with you regarding availability and pricing.
- To Process Transactions: To fulfill your ticket purchases, deliver event tickets digitally, and provide updates or alerts regarding the specific event you registered to attend.
- Marketing Communications: With your explicit consent, or where permitted by law following a ticket purchase, we may use your email address to send you marketing materials, newsletters, and updates about upcoming events, concerts, or promotions at The Old Sugar Mill. You can opt out of these emails at any time.
- Website Optimization: To monitor website traffic, improve our user experience, and ensure our Elementor-built website functions properly across all devices.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We only share your data with trusted partners and service providers to help run our operations, including:
- MailChimp: We utilize MailChimp to manage our email subscription list and send marketing campaigns. Your email and subscription preferences are securely processed through their platform in accordance with their privacy standards.
- Payment Processors: Ticket sale information is shared with our secure, integrated third-party payment gateways solely to authorize and complete financial transactions.
- On-Site Wineries & Vendors: The Old Sugar Mill is home to multiple independent wineries. If your venue or wedding inquiry explicitly requires coordination with our on-site partners to fulfill your request (such as catering, hosting, or specific wine tastings), relevant details may be shared with them to facilitate your event planning.
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights and safety of The Old Sugar Mill, our visitors, or the public.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze trends, administer the site, and track users’ movements around the website. You can control the use of cookies at the individual browser level, though disabling cookies may limit your use of certain features or functions on our website.
5. Your Choices and Opt-Out Rights
You have control over how your information is used for marketing purposes:
- Email Marketing: Every marketing email we send via MailChimp includes an “Unsubscribe” link at the bottom. You can opt out of future marketing communications at any time by clicking that link.
- Access & Correction: You can contact us at any time to request access to, correct, or delete any personal information that you have provided to us through our website forms.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
The Old Sugar Mill
Email: info@oldsugarmill.com
Phone: 916-744-1615